Our insurance coordinator deals with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays and deductibles many times throughout the year. Though we will make every effort to provide each patient with the proper information regarding your insurance, at times, it is almost impossible to accurately estimate our patients’ insurance benefits. Many insurance companies will not provide information about coverage until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.
Although we will gladly file your claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).
Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done. For these reasons, we will accept assignment of estimated insurance benefits when received in writing. Please understand if estimated benefits are different from actual benefits paid, any balance at the time final benefits are established is the patient’s responsibility.
Upon receipt of an insurance payment, any balance due will be billed to you. If you have made payment in excess of your balance, it will be refunded to you.